We aim to provide a straightforward and reliable returns process.
1. Returns Eligibility
You may return items within 14 days of delivery, provided that:
- The item is unused and in original condition
- All packaging, accessories, and labels are intact
2. Non-Returnable Items
The following items cannot be returned:
- Opened or used beauty products
- Items not in their original condition
- Products damaged due to misuse
3. Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.
4. Refund Process
- Once the returned item is received and inspected, refunds will be processed within 5–10 working days
- Refunds will be issued to the original payment method
5. Return Costs
- Customers are responsible for return shipping unless the item is faulty or incorrect
6. How to Start a Return
Please contact us with your order details:
Email: cs@banksbusinessforrehangmail.com
Phone: +447782259536